Hyatt Ziva & Hyatt Zilara Rose Hall: Making a Difference in Jamaica

Hyatt Ziva & Hyatt Zilara Rose Hall: Making a Difference in Jamaica
September 2, 2020 Bradley Cox

Nestled on the beach in Montego Bay, Hyatt Ziva & Hyatt Zilara Rose Hall offers a Caribbean escape for the whole family. The property is tucked away between the rising peaks of Jamaica’s famous mountains and rippling waters.

Green Globe recertified Hyatt Ziva & Hyatt Zilara Rose Hall in June this year awarding the resort a commendable compliance score of 86%.

Green Globe Accredited Auditor, Christine Young from Green Caribe Consulting, details some of the key areas within the property’s sustainability strategy.

Hyatt Ziva & Hyatt Zilara Rose Hall remains dedicated to the process of sustainability with a wide ranging action plan to improve its Green Globe performance in coming years. There is a clear commitment by the management team and staff to ensure that sustainability reaches every aspect of hotel operations and beyond to the wider community. Resort members work as a team to achieve this and have reaped the financial, social and environmental benefits that the program offers.

Waste Management

Hyatt Ziva & Hyatt Zilara Rose Hall has a robust waste management program that is stringently followed by management and all team members at the resort. All waste streams are measured and monitored and the waste diverted. Paper is sent to funeral homes, oil is recycled, organic waste is sent to a contractor for biodiesel, electronic waste is collected by Printware, plastics and cans are collected for recycling and landscaping waste is used at the Granville Farm at a nearby school.

There is a push toward minimizing paper and packaging usage. Guests are able to access hotel information via in room television systems. Similarly, in foyer areas, guests are able to retrieve a map of the resort, dining options and other important and relevant information via touch screen interactive televisions.

Employee Awareness and Employee Programs

Sustainability training is consistently conducted for both new and existing employees. Staff members are able to cross train in other departments and promotions are encouraged based on performance excellence. The company places a high level of priority on training for all staff as well as new ones through a detailed orientation process. Ninety- eight percent of resort staff members are recruited locally.

Staff participate in a “ticketing” system where they receive green tickets for environmental best practices and red tickets for poor practices and activities where improvement is needed. This encourages a competitive spirit amongst the team while also allowing them to be creative.

The Employee Awareness Program at Hyatt Ziva & Hyatt Zilara Rose Hall is a vibrant program with staff areas and notice boards filled with up to date information on the different areas of sustainability. There is also a running video in the staff area explaining the Granville 404 program to educate all staff to actively support this essential community initiative

Granville 404 Project

Since 2015, as part of its CSR initiatives, the Hyatt resort has been offering financial support and assistance to Granville All-Ages School located in the mountainous area of St. James, a short drive away from Montego Bay. Employees voluntarily help out at the school and have established a fresh water well, a soccer field and a fruit and vegetable garden. Guests are also invited to contribute to the project by donating school supplies and clothing for the 40 children attending the school.

Please see the hotel website for further information regarding Covid-19 procedures and updates.