Cinnamon Citadel Kandy: Kings of Caring

Cinnamon Citadel Kandy: Kings of Caring
January 18, 2017 Bradley Cox

Cinnamon Citadel Kandy is an exquisite resort located near the hill capital, Sri Lanka’s last great empire. Kandy is one of the most sacred cultural cities for Buddhism in Sri Lanka, if not the world. Nestled high up in the hills, beside a quiet bend in the Mahaweli River, this iconic four-star hotel caters to travellers looking for quiet relaxation, in a city rich in cultural heritage, historical monuments and natural beauty.

For five years Cinnamon Citadel Kandy has been dedicated to sustainable management and been certified by Green Globe since 2013. During this time Sri Lanka has experienced a boom in visitor numbers with the island nation recording a 15% year-on-year increase in arrivals. This upswing in arrivals has created a fresh set of challenges for the community of Kandy and its surrounds.

Over 65% of the garbage produced in Kandy comes from just seven large-scale hotels. This has created waste management problems for the area, bringing the natural biodiversity of Kandy and the wellbeing of its citizens under threat. The Kandy Municipal Council, unable to find a proper solution to combat this waste management challenge, called on Cinnamon Citadel Kandy to lead in the drive to mitigate this environmental problem.

Cinnamon Citadel Kandy started by committing to resort-wide green drive, reaching every corner of its business. Collectively, these initiatives have reputedly made Cinnamon Citadel Kandy the most sustainable hotel in Sri Lanka. Core to this sustainability management plan are energy and water saving, waste reduction and investment in community.

A Bio-Gas Digester was installed, converting waste into gas for use in kitchens, and reducing LP gas consumption drastically. By using gas from the Bio-Gas Digester, 20,000 KW of energy have been generated per month, resulting in an energy saving for the national grid and reduced emissions of 300kgs of CO2 monthly.

Overall, Cinnamon Citadel Kandy has reduced its carbon footprint per room night from 18.83 kg to 17.21 kg. This daily environmental contribution has also resulted in a tremendous reduction in operational costs.

While dry garbage is sent locally to the Central Environment Authority’s certified recyclers, organic waste is transferred to the hotel’s in-house compost yard for use in the gardens. Local farmers work and manage these gardens and earn additional income from the produce they grow. The production of organic fruit and vegetables follows traditional paddy-style cultivation techniques and sustains Sri Lanka’s indigenous agricultural heritage.

Water for the hotels landscape gardens, as well as organic crop cultivation, is supplied by Cinnamon Citadel Kandy’s own wastewater treatment plant. And together with rainwater harvesting, 4000 cubic metres of water are saved annually.

Cinnamon Citadel Kandy has not only become a leader in environmental sustainability, but is a major contributor to its local community. 70% of the hotel’s employees come from the local area, which not only delivers economic benefits, but brings visiting guests directly in touch with local people. As part of Cinnamon Hotels & Resorts, the hotel is committed to focusing on delivering an exceptional experience, while being dedicated to engaging both locals and guests in sustainable practices throughout their lives.

For more information about Cinnamon Hotels & Resorts CSR and Sustainability follow this link.

About Green Globe Certification

Green Globe is the worldwide sustainability system based on internationally accepted criteria for sustainable operation and management of travel and tourism businesses. Operating under a worldwide license, Green Globe is based in California, USA and is represented in over 83 countries.  Green Globe is an Affiliate Member of the United Nations World Tourism Organization (UNWTO). For information, please visit


Media Contacts:

Bradley Cox
Director of Communications
Green Globe Certification
5230 Pacific Concourse Drive, Suite 102
Los Angeles, California 90045
phone +1-310-337-3000
fax       +1-310-626-9982

Pramukshi Kariyawasam
Assistant Marketing Manager- Resorts sector (Sri Lanka and Maldives)
117, Sir Chittampalam A. Gardiner Mawatha,
Colombo 02,
Sri Lanka.
phone  +94 – 11 – 2306628
fax       +94 – 11 – 2320862