Service Excellence and Sustainability Go Hand-in-Hand at Pan Pacific Seattle

Service Excellence and Sustainability Go Hand-in-Hand at Pan Pacific Seattle
August 25, 2015 Bradley Cox

The coastal seaport city of Seattle in North-western USA is surrounded by water, mountains and evergreen forests. Encompassing thousands of acres of parkland Seattle is also known as the “Emerald City”. The Pan Pacific Seattle is an elegant and contemporary 4 star luxury hotel located in the city’s cultural center.

Pan Pacific Hotel Seattle was recently awarded the prestigious Green Globe Certification for the fourth consecutive year, an internationally recognized program that accredits organizations with exceptional sustainability practices. Since the founding of its PanEarth® program in 2011, Pan Pacific has been an industry leader in environment sustainability and social responsibility.

Sam Johnson, General Manager of the Pan Pacific Seattle said, “Our commitment to the environment has always been at the forefront of our mission. We believe that luxury doesn’t have to be wasteful, and that excellent service and sustainability should go hand-in-hand. Pan Pacific Hotel is honored to earn this esteemed certification for the fourth year in a row, but our work is far from over.”

In 2012, Pan Pacific Hotel was the first boutique hotel in the U.S. to receive Green Globe Certification and has continued to uphold and improve its practices each year. Since January 2014, Pan Pacific has tracked its energy and gas usage via Energy Star Portfolio Manager to monitor the information and reduce future usage.

In 2015, Pan Pacific debuted two environmental packages for guests, “Mindful Meetings” and “Green Getaways,” which appeal to both business and leisure guests who want to demonstrate their pledge to conserving resources and supporting clean, sustainable projects. Mindful Meetings provides Natura filter water served in glass bottles, with locally sourced foods, compostable straws and recyclable paper napkins. And unpresented banquet food is donated to Food Lifeline, a Seattle-based nonprofit group that provides food assistance programs. Both hotel packages offer guests complimentary valet parking for hybrid or electric vehicles.

The Pan Pacific’s sustainable practices go hand-in-hand with its efforts in social responsibility. Over the last six years, the hotel has raised more than US$48,000 for various local charitable organizations, collected or donated nearly 32,000 pounds of food and sanitized more than 6,000 pounds of partially consumed soap for Clean The World. Additionally, the hotel’s staff has volunteered more than 1,200 hours of community service to participate in initiatives such as the South Lake Union neighborhood clean-ups and graffiti paint-outs, and regularly partners with One Day’s Wages to help raise funds to fight global poverty.

For more information on the Pan Pacific Hotel Seattle and its environmental practices, visit or call (877) 324-4856.

About Pan Pacific Hotel
Pan Pacific Hotel Seattle is situated in the heart of the city’s thriving South Lake Union neighborhood, and within walking distance of all that downtown has to offer. Recognized as a four-star hotel by the industry leading Forbes Travel Guide, the hotel features 153 newly renovated guest rooms with 22 sophisticated suites; each with views of the city, Lake Union or the Space Needle. Pan Pacific offers a full array of technology tools for business and leisure travelers, with sustainable practices throughout the hotel and social responsibility programs serving the community as part of its acclaimed PanEarth® Program. The hotel is part of the vibrant 2200 Plaza located on Westlake, affording guests a 4,200 sq. ft. fitness center, the luxurious Vida Spa, Tutta Bella Neapolitan Pizzeria, Starbucks, Whole Foods Market and several other fine retailers. For more information or to make reservations, visit or call 877-324-4856.

Pan Pacific Hotels and Resorts
Pan Pacific Hotels and Resorts comprises 22 premium hotels, resorts and serviced suites (including those under development) across Asia, North America, Oceania and Europe. The “Pan Pacific” brand provides refreshing Pacific experiences inspired by an invigorating blend of its Pacific Rim locations. It is focused on enriching experiences that draw on a diversity of landscapes and cultures; and relevant choices that convey freedom and individuality. Pan Pacific Hotels and Resorts has been recognised by Condé Nast Traveller magazine as one of the 25 hotel companies demonstrating social responsibility and has won esteemed accolades such as World Travel Awards, AAA Four Diamond Award, Condé Nast Gold List and Readers Choice Awards. For more information, visit

Ryan Crosby
Community Relations Manager
Pan Pacific Hotel Seattle
2125 Terry Avenue,
WA 98121
direct 206 654 5011
fax 206 654 5049